Black Sun Club Cap
Details
Purchase Policy
- Lifetime free polishing
- Product exchange within 7 days for online orders
- Free nationwide shipping for orders over 500,000 VND
Note:
For custom sizes, we require additional time for research and adjustments to ensure the product's quality. Therefore, the pre-order lead time may be up to 12 - 14 days
Warranty Policy
Product storage instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
5. Instructions for preserving leather products:
FAQs!
Does Helios offer custom product design services?
Currently, Helios does not offer custom design services for individual products. However, for design requests from businesses with quantities exceeding 100 units, we can provide design and production support.
Does Helios buy used products?
Helios does not purchase used products. We hope that each product Helios sells will be a unique memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner districts: Same-day delivery.
- Hanoi and Ho Chi Minh City outer districts: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios' rings be resized?
Helios' rings typically range from size 6 to size 10. For larger sizes (size 11 to 13) or smaller sizes (size 4 to 5), an additional charge of 300,000VND will apply.
Note: This only applies to products currently sold at Helios.
Does Helios provide gift-wrapping services?
Yes. Customers can contact Customer Service to request greeting card writing services, gift boxes, or product packaging upgrades.
