Black Forest Sunflower Helios Black Silver
Details
Craftsmanship Story
Black Forest (Germany) is a famous destination in Europe. The name Black Forest was formed from the image of dense pine forests separated from the light. In this mysterious space, creatures still exist and thrive, utilizing every source of nutrients found everywhere to survive.
When naming the Black Forest piece - a product from the Sunflower collection - after this forest, we hope that wherever there are forests, the sun will rise and sunflowers will turn towards it. Likewise, the products in the Sunflower collection will be present in those countries, carrying the brilliant beauty and intense vitality of the sunflower.
When handed to the customer, the product carries the mission of continuing the story with its owner. So, what is your story?
Handcrafted
Every silver product at Helios is the result of a thorough, meticulous, and refined crafting process before reaching the customer.
When choosing to finish products by hand, Helios fully anticipates that the final result will not be 100% identical in every detail like industrial machine production. However, this is the most special point, as each finished product is 'personalized' for every customer.
With every finished piece, Helios hopes it will become a unique memory for each wearer.
Purchase Policy
- Lifetime free polishing
- Exchange products within 7 days for online orders
- Free nationwide shipping for orders over 500,000 VND
Note:
For custom sizes, we require additional time for research and adjustment to ensure the quality of the final product. Therefore, the pre-order period may take up to 12 - 14 days
Warranty policy
Product preservation instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
5. Instructions for preserving leather products:
Frequently Asked Questions!
Does Helios offer custom product design services?
Currently, Helios does not accept custom product design requests. However, for design requests from businesses with quantities exceeding 100, we can assist with design and completion.
Does Helios buy used products?
Helios does not purchase used products. We hope that each Helios product sold will be a unique memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner districts: Same-day delivery.
- Hanoi and Ho Chi Minh City outer districts: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios rings be resized up or down?
Helios rings typically range from size 6 to size 10. For larger sizes (from size 11 to 13) or smaller sizes (from size 4 to 5), an additional fee of 300,000 VND will apply.
Note: Only applicable to products currently sold at Helios.
Does Helios offer gift wrapping services?
Yes. Customers can contact Customer Service to request gift card writing services, gift boxes, or packaging upgrades.
