Sonian Sunflower Helios Black Silver
Details
The product features an Opal stone as its focal point, with each stone exhibiting a unique color play. Therefore, when you choose a Sonian piece, the special thing is that it is uniquely yours.
Customers may contact our customer service team or visit our store in person to select their preferred stone color.
| NO. | ISSUE | CARE INSTRUCTIONS |
|---|---|---|
| 1 | Brittle and fragile stone | Do not wear Opal accessories while lifting heavy objects or handling chemicals to prevent scratches and cracks on the stone surface. |
| 2 | Clean the stone surface every 4-5 months using warm water or a mild detergent:
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| 3 | Stone is sensitive to extreme heat, causing cracking or stress fractures | Wrap the stone in a damp cloth or wet cotton pad to prevent dehydration during storage. |
| 4 | Wear the product regularly so the stone remains exposed to moisture in the air and the body. | |
| 5 | Discoloration | Avoid exposing opal to water and sweat. |
Craftsmanship Story
Listed as a UNESCO World Heritage site, the Sonian Forest is known as one of the largest ancient broadleaf forests in Europe.
This is also the name of the pendant featured in the Sunflower Collection. The collection consists of pieces named after world-famous forests, with the concept: wherever there is a forest, the sun will rise and sunflowers will turn towards it. Likewise, the products in the Sunflower collection will be present in those nations, spreading the intense vitality of the sunflower.
When delivered to the customer, the product carries the mission of continuing its story with its owner. So, what is your story?
Handcrafted
Every silver product at Helios is the result of a meticulous, detailed, and refined crafting process before reaching the customer.
By choosing a handcrafted finish, Helios fully anticipates that the finished product cannot be 100% identical in every detail like mass-produced industrial goods. However, this is the most special aspect, as each finished product is ‘personalized’ for every customer.
With each piece completed, Helios hopes it will become a unique memory for each wearer.
Purchase Policy
- Lifetime free polishing
- Exchange products within 7 days for online orders
- Free nationwide shipping for orders over 500,000 VND
Note:
For custom sizes, we require additional time for research and adjustment to ensure the quality of the final product. Therefore, the pre-order period may take up to 12 - 14 days
Warranty policy
Product preservation instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
5. Instructions for preserving leather products:
Frequently Asked Questions!
Does Helios offer custom product design services?
Currently, Helios does not accept custom product design requests. However, for design requests from businesses with quantities exceeding 100, we can assist with design and completion.
Does Helios buy used products?
Helios does not purchase used products. We hope that each Helios product sold will be a unique memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner districts: Same-day delivery.
- Hanoi and Ho Chi Minh City outer districts: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios rings be resized up or down?
Helios rings typically range from size 6 to size 10. For larger sizes (from size 11 to 13) or smaller sizes (from size 4 to 5), an additional fee of 300,000 VND will apply.
Note: Only applicable to products currently sold at Helios.
Does Helios offer gift wrapping services?
Yes. Customers can contact Customer Service to request gift card writing services, gift boxes, or packaging upgrades.
