DUNCAN Glass - CHARM LOTUS DUALIS
Details
Crafting Story
Dualis is a refined accent designed exclusively for the Duncan glasses line – a design that marries functionality with artistic symbolism. Two Lotus blossoms placed in opposite directions against a cross foundation create a balanced yet striking symmetrical structure.
Crafted from S925 silver, each charm carries an air of composure, bravery, and distinct personality. When paired with the minimalist frame of the glasses, Dualis does not merely complete the look – it establishes a unique aesthetic statement for the wearer.
Upon reaching the customer, the product carries the mission of continuing its story alongside its owner. So, what is your story?
Craftsmanship
Every silver product at Helios is the result of a thorough, meticulous, and polished manual crafting process before reaching the customer.
By choosing a handcrafted finish, Helios fully anticipates that the final products cannot be 100% identical in every detail, as they would be in industrial machine production. However, this is precisely what makes them unique, as every finished product is ‘personalized’ for each individual customer.
With every finished piece, Helios hopes it will become a unique memory for each wearer.
Purchase Policy
- Lifetime free polishing
- Exchange products within 7 days for online orders
- Free nationwide shipping for orders over 500,000 VND
Note:
For custom sizes, we require additional time for research and adjustment to ensure the quality of the final product. Therefore, the pre-order period may take up to 12 - 14 days
Warranty policy
Product preservation instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
5. Instructions for preserving leather products:
Frequently Asked Questions!
Does Helios offer custom product design services?
Currently, Helios does not accept custom product design requests. However, for design requests from businesses with quantities exceeding 100, we can assist with design and completion.
Does Helios buy used products?
Helios does not purchase used products. We hope that each Helios product sold will be a unique memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner districts: Same-day delivery.
- Hanoi and Ho Chi Minh City outer districts: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios rings be resized up or down?
Helios rings typically range from size 6 to size 10. For larger sizes (from size 11 to 13) or smaller sizes (from size 4 to 5), an additional fee of 300,000 VND will apply.
Note: Only applicable to products currently sold at Helios.
Does Helios offer gift wrapping services?
Yes. Customers can contact Customer Service to request gift card writing services, gift boxes, or packaging upgrades.
