Erie Lotus Helios Black Silver
Details
Craftsmanship Story
As one of the Great Lakes, Lake Erie in North America is renowned for its stunning scenery and mysterious, thrilling tales.
Named after this captivating location, the Erie silver necklace is part of the Lotus Collection. The collection consists of pieces named after famous lakes around the world. Each ring, bracelet, and necklace carries its own story and the unique beauty of its namesake lake, with the Lotus design motif appearing throughout.
When delivered into the customer's hands, the product takes on the mission of continuing the story alongside its owner. So, what is your story?
Handmade
Every silver product at Helios is the result of a thorough, meticulous, and refined handmade crafting process before reaching the customer.
By choosing a handmade finishing process, Helios fully anticipates that the final products cannot be 100% uniform in every detail like mass-produced industrial items. However, this is the most special aspect, as every finished product is ‘personalized’ for each customer.
With every completed piece, Helios hopes it will become a unique memory for each wearer.
‘STORIES’ CREATED FROM TIMELESS MATERIALS
For our silver jewelry lines, Helios uses S925 silver - a durable material with high aesthetic appeal. Products made from this material will last through the years, accompanying customers through every moment and every journey.
For pieces containing stones, we mostly use semi-precious stones, which possess natural characteristics such as unique patterns and color spots, creating an authentic one-of-a-kind quality for each product.
Every journey carries personal elements, unique memories, and individual stories. Above all, those journeys require truly sustainable 'luggage'.
A CALM, MASCULINE, AND CONTEMPLATIVE PERSPECTIVE
For Helios, 'inner quality' and 'outer finish' are two essential, parallel factors.
The difference in Helios's plating color compared to most brands is something we are always proud of. Not aiming for an overly 'new' or 'flashy' look, Helios uses black plating as a 'layer of time', so that the moment the customer holds the product, they can feel a spirit that is calm, strong, and full of experience.
Everything can fade or be replaced at different stages of life. Yet, what belongs to memories and personal experiences cannot be changed.
SPECIAL PACKAGING FOR SPECIAL STORIES
The customer's product experience begins with the packaging. Understanding this, Helios always focuses on designing and optimizing product packaging.
We continuously develop and refresh our product packaging 1-2 times per year to ensure that the customer's unboxing experience is always exciting and engaging.
For products with unique stories, the packaging will also be customized to reflect the specific spirit of the pieces inside.
(NOTE: The packaging below only applies to orders valued over 1,500K)
Purchase Policy
- Lifetime free polishing
- Exchange products within 7 days for online orders
- Free nationwide shipping for orders over 500,000 VND
Note:
For custom sizes, we require additional time for research and adjustment to ensure the quality of the final product. Therefore, the pre-order period may take up to 12 - 14 days
Warranty policy
Product preservation instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
5. Instructions for preserving leather products:
Frequently Asked Questions!
Does Helios offer custom product design services?
Currently, Helios does not accept custom product design requests. However, for design requests from businesses with quantities exceeding 100, we can assist with design and completion.
Does Helios buy used products?
Helios does not purchase used products. We hope that each Helios product sold will be a unique memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner districts: Same-day delivery.
- Hanoi and Ho Chi Minh City outer districts: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios rings be resized up or down?
Helios rings typically range from size 6 to size 10. For larger sizes (from size 11 to 13) or smaller sizes (from size 4 to 5), an additional fee of 300,000 VND will apply.
Note: Only applicable to products currently sold at Helios.
Does Helios offer gift wrapping services?
Yes. Customers can contact Customer Service to request gift card writing services, gift boxes, or packaging upgrades.
