Lotus Origin Lava Helios Silver
More information
Warranty policy
Product preservation instructions
1. Care instructions for s925 Silver products:
> Ways to preserve silver jewelry you need to know – Helios.vn
2. Storage instructions for Alloy products:
> How to preserve alloy jewelry – Helios.vn
3. Care instructions for Glass products:
> How to properly preserve eyeglasses – Helios.vn
4. Instructions for preserving products containing Opal stones
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Product Name: Lotus Origin Lava Helios Silver Original S925 Silver Pendant
Material: S925 Silver
Type of stone used: Black CZ stone
Brand: HELIOS
Warranty: According to warranty policy and receive lifetime product polishing
BEHIND EVERY CREATION IS ALWAYS A UNIQUE STORY…
Crafted from the fierce destructive power of lava. Lava, on the other hand, is the beginning of primitive simplicity, when it breaks all limits to create a new surface.
The irregular and broken lines on the pendant symbolize the power of lava flows, as they break, shape and regenerate everything in their path. Despite its imperfections and integrity, the pendant reminds us that within destruction lies the possibility of infinite creation.
When delivered to the customer, the product carries the mission of continuing the story with its owner. So, what is your story?
FROM HANDCRAFTED TO EXQUISITE FINISHED PRODUCTS…
Each silver product at Helios is the result of a meticulous, careful and refined handcrafting process before reaching the customer.
By choosing manual finishing, Helios fully anticipated that the finished product would not be 100% consistent in every detail as when industrially produced by machines. However, this is the most special point, as each finished product is 'personalized' for each customer.
With each completed creation, Helios hopes it will be a personal memory for each wearer.
'STORIES' CREATED FROM MATERIALS THAT STAND OVER THE YEARS
For silver jewelry lines, Helios uses S925 silver - a durable and highly aesthetic material. Products made from this material will last through the years, accompanying customers on every moment, every journey.
For stone creations, we mostly use semi-precious stones, with natural characteristics such as waves and distinct color spots, creating uniqueness for each product.
Every journey has its own personal elements, its own memories, its own stories. Above all, those journeys need a truly sustainable 'luggage'.
A QUIET, MASCULINE AND CONTEMPLATIVE LOOK
With Helios, 'good wood' and 'good paint' are two mandatory parallel factors.
The difference in the color of Helios's plating compared to most brands is something we are always proud of. Not aiming for a look that is too 'new' or too 'flashy', Helios uses black plating as a 'time coating', so that the moment customers pick up the product, they can feel the calm, strong and experienced spirit.
Everything can be lost, can be replaced in each stage of life. But what belongs to memories, to personal experiences cannot be changed.
SPECIAL PACKAGING CONTAINS SPECIAL STORIES
The customer's product experience begins with the packaging. Understanding this, Helios always focuses on designing and optimizing product packaging.
We continually develop and refresh our product packaging 1-2 times a year, ensuring that our customers' unboxing experience is always exciting and engaging.
For products that have their own special story, the packaging will also be customized to reflect the unique spirit of the creations inside.
(NOTE: Packaging below only applies to orders with value over 1,500K)
8 YEARS OF SILVER HANDCRAFTED JOURNEY
Each Helios piece of jewelry is handcrafted by skilled goldsmiths, with passion and dedication in every meticulous carving.
Frequently Asked Questions!
Does Helios accept custom design/product requests?
Up to now, Helios does not accept individual product design requests. But for design requests from businesses with quantities greater than 100, we can support design and completion.
Does Helios buy used products?
Helios does not accept used products. We hope that each product Helios sells will be a personal memory for each customer.
How long will it take to receive my order?
- Hanoi and Ho Chi Minh City inner city areas: Received within the day.
- Suburban areas of Hanoi and Ho Chi Minh City: 1 - 2 days.
- Other provinces: 3 - 5 days.
Can Helios rings be sized up or down?
Helios ring products usually range in size from size 6 to size 10. For larger sizes (from size 11 to 13) or smaller sizes (from size 4 to 5), an additional fee of VND 300,000 will apply.
Note: Only applies to products sold at Helios.
Does Helios offer gift wrapping services?
Yes. Customers can contact the customer service department to request support for card writing services, gift boxes or product packaging upgrades.
